Legal Information

Privacy Policy

This Privacy Policy explains how Trading Tech Tools collects, uses, and protects personal information.

1. Introduction

Trading Tech Tools (“we”, “us”, “our”) respects your privacy and is committed to protecting personal information in accordance with South African data protection laws.

2. Information We Collect

We collect information that you provide directly, such as contact details and professional information, as well as technical data including device identifiers, browser type, and usage patterns.

3. How We Use Information

We use personal information to deliver services, manage accounts, provide support, customise content, and communicate updates relevant to your engagement with us.

4. Legal Basis for Processing

We process personal data based on legitimate interests, contractual obligations, and compliance with legal requirements. Where consent is required, we will request it explicitly.

5. Data Sharing

We may share data with trusted service providers who assist us with hosting, analytics, or customer relationship management. These partners are contractually obligated to protect your information.

6. International Transfers

If personal data is transferred outside South Africa, we implement safeguards to ensure equivalent protection, including contractual clauses and security standards.

7. Data Security

We implement technical and organisational measures such as encryption, access controls, monitoring, and regular security reviews to protect personal information.

8. Data Retention

We retain personal information only as long as necessary to provide services, meet legal obligations, or resolve disputes. We review retention periods periodically.

9. Your Rights

You may request access to, correction of, or deletion of your personal information. You may also object to processing or request data portability where applicable.

10. Cookies and Similar Technologies

We use cookies and similar tools to enhance user experience, measure engagement, and tailor content. For more details, please review our Cookies Policy.

11. Children’s Privacy

Our services are not directed to individuals under 18. If we learn that we have collected data from minors, we will take steps to delete it promptly.

12. Updates to this Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

13. Contact for Privacy Inquiries

For privacy-related questions, contact our Data Protection Officer at [email protected] or call +27 11 234 5678.